Healthcare Governance Cybersecurity Compliance GRC HIPAA Case Studies

Case Study: Healthcare ASO Outsourcing Cybersecurity for SOC2 - HIPAA

Amy Ford
Amy Ford

A pioneering healthcare administrative services organization (ASO) recognized the need to increase cybersecurity visibility to protect its clients' Protected Health Information (PHI). To meet the Health Insurance Portability and Accountability Act (HIPAA) and Service Organization Control 2 (SOC2) compliance, they decided to outsource this critical task to Steel Patriot Partners, a leading cybersecurity operations, engineering, and compliance firm. Steel Patriot Partners successfully guided them through the process and achieved SOC2 Type 2 and HIPAA with no findings.

The Challenge

The primary challenge was to ensure the security and privacy of their clients' PHI, a requirement under HIPAA. Additionally, they needed to demonstrate their commitment to managing customer data based on the five trust service principles of SOC2: security, availability, processing integrity, confidentiality, and privacy. Both of these require monitoring access to PHI, both authorized and unauthorized, looking for threats to compromise that data. With no internal expertise or knowledge on meeting these requirements, resources to successfully guide and implement the needed technology, processes, and auditing were unavailable.

The Solution

Steel Patriot Partners, with its proven expertise in delivering customized cybersecurity operations and SOC2 - HIPAA advisory compliance services, was chosen as the partner for their journey. They began with a comprehensive risk assessment to identify potential risks and vulnerabilities in process, systems, and employees. This assessment was followed by the development of a tailored cybersecurity operations program, designed to address the unique needs of their environment including creating custom standard operating procedures.

The Result

Thanks to Steel Patriot Partners' expertise and proactive approach, this client achieved a HIPAA and SOC2 Type 2 report with no findings. This success strengthened their clients' trust in their organization to process sensitive medical claims data and positioned this organization as a leader in their industry by taking proactive steps to protect healthcare data.